The importance of police using social media to communicate with citizens and build trust, current practices in Western Balkans, and recommentations for police to improve their social media presence and way of engaging citizens is detailed in the new BCSP publication.

Representatives of Serbia’s state institutions - ombudsman Saša Janković, Commissioner for Information of Public Importance Rodoljub Šabić, Ministry of Internal Affairs Bojana Panić, experts in the matter of biometric technologies - Ninoslav Janjić (WLS Electronic), Ratimir Drakulić of the Faculty of organisational sciences, Oliver Subotić of Serbian Orthodox Church - as well as civil society organisations’ (CSO) representatives, Dejan Milenković of YUCOM and Aleksandar Pavić of "Za život bez žiga" („For a life without a ...